Springfield Nursing Home – Hartford Care
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds62
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
- Last inspected2019-06-14
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe a particular kind of energy here — staff who answer call bells quickly but never seem rushed, and residents who've started joining in activities they'd been avoiding for months. There's something about the way the whole team works together, from nurses to housekeeping staff, that helps people feel settled.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership72
- Resident happiness68
What inspectors found
Inspected 2019-06-14
Is this home safe?
Is the care effective?
The inspection rated this domain Good. The home is registered to provide nursing care and specialist dementia care, which implies a requirement for trained staff and structured care planning. The published report does not describe care plan content, dementia training specifics, GP access arrangements, or how food and nutrition are managed. No detail on healthcare monitoring or medication management is included.Is this home caring?
The inspection rated this domain Good. No specific observations about staff warmth, use of preferred names, response to distress, or dignified care are recorded in the published report. The Good rating implies inspectors were satisfied with caring practices, but without quotes or direct observations it is not possible to describe what that looked like in practice.Is the home responsive?
The inspection rated this domain Good. The home is registered to provide care for people with dementia and physical disabilities alongside the general older adult population, which implies a need for individualised, adapted activity and engagement. The published report contains no detail about the activity programme, one-to-one engagement, outdoor access, or how end-of-life wishes are recorded and honoured.Is the home well-led?
The inspection rated this domain Good. The home is operated by Scio Healthcare Limited, with a Nominated Individual named in the registration record. The improvement from a previous Requires Improvement rating suggests that leadership changes or improvements in governance contributed to the turnaround. Beyond this, the published report contains no detail about the manager's tenure, staff culture, how complaints are handled, or how the service learns from incidents.
Source: CQC inspection report →
What the evidence base says
Springfield supports younger adults under 65 and older residents, including those living with dementia or physical disabilities. For residents with dementia, the team's patient approach and focus on maintaining routines around mealtimes helps create structure and familiarity throughout the day. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Springfield Nursing Home holds a Good rating across all five inspection domains, improved from a previous Requires Improvement, but the published report contains very limited specific detail, so scores reflect confirmed ratings rather than direct observations or testimony.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families describe a particular kind of energy here — staff who answer call bells quickly but never seem rushed, and residents who've started joining in activities they'd been avoiding for months. There's something about the way the whole team works together, from nurses to housekeeping staff, that helps people feel settled.
What inspectors have recorded
The staff seem genuinely motivated, working as a proper team across all departments. While the manager stays more behind the scenes, the coordinated way everyone pulls together suggests solid leadership where it counts.
How it sits against good practice
Sometimes the smallest signs tell you the most — like when someone starts chatting at lunch again.
Worth a visit
Springfield Nursing Home, at 26 Arthurs Hill in Shanklin on the Isle of Wight, was rated Good across all five inspection domains at its last inspection in February 2022. This is a meaningful improvement from its previous Requires Improvement rating, and a July 2023 review found no evidence requiring a reassessment of that Good status. The home is registered for 62 beds and cares for adults over and under 65, people living with dementia, and people with physical disabilities, with nursing care on site. The published inspection report is very brief and contains almost no specific detail: no inspector observations, no resident or family quotes, and no descriptions of how care is actually delivered day to day. That means this Family View cannot tell you much beyond the headline rating. Before you visit, prepare a list of specific questions covering night staffing numbers, agency staff use, dementia training content, and how families are kept informed. On the visit itself, watch how staff speak to your parent in the corridor, whether they use their preferred name, and whether the pace feels unhurried.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Springfield Nursing Home – Hartford Care measures up against the other homes you’re considering. Free account.
In Their Own Words
How Springfield Nursing Home – Hartford Care describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where worried families see their loved ones start eating and smiling again
Nursing home in Shanklin: True Peace of Mind
When someone you love stops eating properly, every mealtime becomes a worry. At Springfield Nursing Home in Shanklin, families talk about watching their relatives rediscover their appetite — and with it, their spark. It's the kind of change that makes all the difference when you're making this difficult decision.
Who they care for
Springfield supports younger adults under 65 and older residents, including those living with dementia or physical disabilities.
For residents with dementia, the team's patient approach and focus on maintaining routines around mealtimes helps create structure and familiarity throughout the day.
“Sometimes the smallest signs tell you the most — like when someone starts chatting at lunch again.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Springfield Nursing Home holds a Good rating across all five inspection domains, improved from a previous Requires Improvement, but the published report contains very limited specific detail, so scores reflect confirmed ratings rather than direct observations or testimony.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families describe a particular kind of energy here — staff who answer call bells quickly but never seem rushed, and residents who've started joining in activities they'd been avoiding for months. There's something about the way the whole team works together, from nurses to housekeeping staff, that helps people feel settled.
What inspectors have recorded
The staff seem genuinely motivated, working as a proper team across all departments. While the manager stays more behind the scenes, the coordinated way everyone pulls together suggests solid leadership where it counts.
How it sits against good practice
Sometimes the smallest signs tell you the most — like when someone starts chatting at lunch again.
Worth a visit
Springfield Nursing Home, at 26 Arthurs Hill in Shanklin on the Isle of Wight, was rated Good across all five inspection domains at its last inspection in February 2022. This is a meaningful improvement from its previous Requires Improvement rating, and a July 2023 review found no evidence requiring a reassessment of that Good status. The home is registered for 62 beds and cares for adults over and under 65, people living with dementia, and people with physical disabilities, with nursing care on site. The published inspection report is very brief and contains almost no specific detail: no inspector observations, no resident or family quotes, and no descriptions of how care is actually delivered day to day. That means this Family View cannot tell you much beyond the headline rating. Before you visit, prepare a list of specific questions covering night staffing numbers, agency staff use, dementia training content, and how families are kept informed. On the visit itself, watch how staff speak to your parent in the corridor, whether they use their preferred name, and whether the pace feels unhurried.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Springfield Nursing Home – Hartford Care measures up against the other homes you’re considering. Free account.
In Their Own Words
How Springfield Nursing Home – Hartford Care describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where worried families see their loved ones start eating and smiling again
Nursing home in Shanklin: True Peace of Mind
When someone you love stops eating properly, every mealtime becomes a worry. At Springfield Nursing Home in Shanklin, families talk about watching their relatives rediscover their appetite — and with it, their spark. It's the kind of change that makes all the difference when you're making this difficult decision.
Who they care for
Springfield supports younger adults under 65 and older residents, including those living with dementia or physical disabilities.
For residents with dementia, the team's patient approach and focus on maintaining routines around mealtimes helps create structure and familiarity throughout the day.
Management & ethos
The staff seem genuinely motivated, working as a proper team across all departments. While the manager stays more behind the scenes, the coordinated way everyone pulls together suggests solid leadership where it counts.
The home & environment
The food gets real attention here. Families mention their relatives actually looking forward to meals, gaining healthy weight, and trying new dishes. Everything's kept spotlessly clean too — the kind of standards you'd want for your own parent.
“Sometimes the smallest signs tell you the most — like when someone starts chatting at lunch again.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
